Nine17 Solutions – Privacy Policy

Business Description

MyJobFriend, a subsidiary of Nine17 Solutions, operates a digital platform that provides structured career development tools and services.

1. Introduction

Welcome to Nine17 Solutions (“we”, “us”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services.

2. Information We Collect

2.1 Information You Provide Directly

• Contact information
• Account registration information
• Payment and billing information
• Communications and correspondence with us

2.2 Information Collected Automatically

• Log data (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, actions taken)

2.3 Information from Third-Party Sources (if applicable)

• Social media platforms and other online services

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and improve our products and services
• To process transactions and payments
• To communicate with you about our products, services, and promotions
• To personalize your experience and recommend relevant content
• To send appointment reminders, confirmations, and service updates via email and WhatsApp
• To comply with legal and regulatory obligations

4. WhatsApp and Messaging Communications

With your consent, we may contact you on WhatsApp and other messaging channels using the phone number you provide (for example, when you book a session or share your number with us). These messages may include appointment reminders, confirmations, payment links, session-related updates, and occasional information about our programs.

We use Meta’s WhatsApp Business Platform, and our messaging provider AiSensy, to deliver these messages. Your phone number is processed by these providers solely to send communications on our behalf. We do not sell your phone number.

You can opt out at any time by replying “STOP” to any WhatsApp message, or by emailing contact@myjobfriend.com. Opting out of promotional messages will not affect essential service messages related to a program you have purchased.

5. Disclosure of Your Information

We may share your personal information with:

• Service providers and business partners who assist us in delivering our services
• Legal authorities, when required by law or to protect our rights and safety
• Other parties with your consent

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Rectification: You can request correction of inaccurate or incomplete information.
• Erasure: You can request deletion of your personal information under certain circumstances.
• Objection: You can object to the processing of your personal information.

To exercise these rights, please contact us at: contact@myjobfriend.com

7. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of material changes via email or through our website.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@myjobfriend.com